ICPM 2024

URI permanente para esta colecciónhttp://hdl.handle.net/10882/14194

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Analysis of the performance of the managerial role in secondary education institutions from a leadership perspective
(Universidad Ean, 2025-01-21) Pérez Pertuz, Johemir Jesús; Universidad Ean
This article, the result of research, describes the process of analyzing the performance of the managerial role, considering its management in public and private educational institutions in the country, based on the implementation of leadership strategies. It focuses on identifying the models of school management and leadership styles in school management in public and private institutions in the country, characterizing the professional profile of school principals, describing the performance of the managerial role in them and proposing leadership strategies for success in the school context. A descriptive research with a quantitative approach was implemented. Among the most relevant conclusions of the study, the need for an improvement towards an adequate training process to meet an effective profile in the role of teaching director is highlighted, so it is recommended to promote that, from the current educational directions, resources are invested and managed in the continuous training of the teacher, as an act of interest from the directors and the same institution, so that the continuous development, both professional and intellectual, of the teachers is projected, as a relevant part within the educational context, in the constant construction of certified and endorsed knowledge; avoiding leaving the acquisition of this profile only to experience.
Analyzing emotion in project management
(Universidad Ean, 2024-12-08) Universidad Ean
This article analyzes different ways emotions have been studied and applied to promote better communication and working conditions, leading to more successful projects and helping build stronger relationships between members. Project management relies on emotions because it depends on human communication and interactions, which can help reduce or escalate conflict. Emotional closeness is an important aspect of interpersonal interactions and relationships. It is also essential to motivate members. Special attention is given to communication inside project teams, since it is essential in building trust and developing strong relationships. When emotions are handled adequately, trust and strong bonds develop. In project management, members are bound together by a sense of common identity, sharing professional values and interests. The stronger the connections between members, the higher the productivity and support. Specific ways to connect in project management emerge due to the very nature of projects and the closeness of the members.
Incidence of the quintuple helix model on social innovation generated in university extension projects from “impact” variable
(Universidad Ean, 2024-12-08) Muñoz-Morales, Álvaro Camilo; Taboada, Jorge; Rueda Varón, Milton; Universidad Ean
Currently, University extension projects have taken a lot of relevance to solve the needs of contexts in which higher education institutions have influence due to the importance of getting social innovation. In this point, the relationship with external sector becomes more relevant, generating solutions that solve local needs and the own interests of actors involved, in the Quintuple Helix Model. Now, in an increasingly influenced context by sustainable projects, social innovation, and the need to generate an articulated work with the stakeholders has become fundamental. Whereby, the main objective was to evaluate the incidence that generates the joint work be among the government, academy, enterprises, communities, and the environment in the improvement of social conditions of the populations and regions, framed since the scope of university extension projects from “impact” variable. In this research, there was initially a systematic literature review, in which it was identified the effect of every Quintuple Helix actor, in the success of extension projects. Then, it was built a research instrument that was applied in a random representative sample, since a 303 higher education institutions population in Colombia. In this way, there were applied multivariate segmentation techniques and machine learning using the statistical software R. As a results, it was verified three kinds of higher educational institutions groups linked to the impact in the social innovation generated in university extension projects from “impact” variable, the structural equations were built for each group, and finally, the proposal model was developed.
Governance, public infrastructure projects and economic growth in BRICS countries
(Universidad Ean, 2024-12-08) Moreno-Monsalve, Nelson Antonio; Delgado-Ortiz, Sandra Marcela
In recent years, the participation of the BRICS group: Brazil, Russia, India, China and South Africa, has been notable in the world economy. The BRICS strategy focused on the creation of the New Development Bank in 2014 to finance public infrastructure projects with approach on social and sustainable development. In this way, the BRICS have managed to be recognized as a solid group of developed economies characterized by their technological advancement, participation in various industries and steady growth. Likewise, these countries have decided to integrate to face economic challenges through a free trade strategy, without leaving aside global challenges such as climate change, unemployment, security and development. The aim of this research is to study how the governance schemes and investment in public infrastructure projects of the five founding countries of the BRICS group relate to their individual economic growth. The method used was the correlation of variables using a structural equation model. The findings indicate that the governance schemes of public projects have a positive relationship with the economic growth of countries.
Fulfillment project management, the culture and sustainability role
(Universidad Ean, 2024-12-08) Niño Amézquita, José L.; Vargas Laverde, Jennyffer; Garzón Buitrago, María Paula; Universidad Ean
The literature has consistently underscored the pivotal role of cultural aspects in development processes since the dawn of the 21st century. However, the primary manuals guiding project development persist in addressing these aspects in a peripheral and significantly diminished manner. Regular projects are mainly based on economic and administrative aspects in a disarticulated way. This article aims to discuss the visions of project management with a regular, cultural and sustainable approach to highlight the importance of interdisciplinarity. It places special emphasis on the intricate task of incorporating social and human variables that cultural studies have been considering for years, thus seeking to vindicate the status of this type of project within the academic field. As a research method, a bibliometric analysis is carried out in the Scopus database to identify the main trends and concepts that circulate in these projects. Finally, the results reveal a need for dialogue among the three approaches since each contributes variables that support the formulation and management of integral projects.
Assessing the impact of green projects on sustainable development through composite indicator: a bibliometric study
(Universidad Ean, 2024-12-08) Peregrina Mila, María Isabel; Lastre Sierra, Hassir; Universidad Ean
Society has integrated the role of sustainable development in different fields of social, political and commercial interest, with a milestone being the sustainable development summit in 2015, where more than 150 countries committed to the 2030 agenda. However, interested parties, Both public and private, have yet to establish a standard methodology to measure performance in terms of green projects that contribute to their sustainability strategies. At the same time, stakeholders raise questions about its level of progress at a global level and, specifically, what influence it has on the green projects of organizations and companies. In the literature, there are different proposals for its measurement, and actors have prioritized using composite indicators due to their ability to include different simple indicators to measure accurately in their different fields of application. With the above in mind, this work aims to investigate how composite indicator techniques have measured the performance of green projects that impact sustainable development. This bibliometric study integrated 51 filtered documents from the Web of Science (WoS) and Scopus databases, limited to business and administration articles. The software implemented in this study are Tableau and VosViewer. The results show the principal methodologies used in the field of study, the primary authors, and the countries and institutions involved. The articles analyzed indicate the growing use of composite indicators for measuring green projects with an impact on sustainable development, identifying future research areas aimed at standardizing the use of composite indicators and their benefits.
Cybersecurity diagnosis project in a software services SME and the organizational change management
(Universidad Ean, 2024-12-08) Ballén, Daniel; Paredes, Andrés Mauricio; Duque Zúñiga , Ruth Karina; Orozco Vargas, Ana María; Universidad Ean
Cybersecurity is a fundamental process for the continuity of operations in 21st century organizations. In the case of Latin American SME, cybersecurity is occasionally neglected and are priories the activities of product development and sales. This paper study a cybersecurity diagnosis project for a Colombian SME of software services. In the initial phase, the identification of information assets is carried out. Subsequently, the risks in information management, as well as the effectiveness of control measures, will be evaluated. For the success of this project, in addition to the cybersecurity disciplinary component, a methodological tool is required to manage this organizational paradigm shift. This will be proposed through the PMI's Practical Guide for Change in Organizations. With this study case, it is intended to understand how this SME valued its cybersecurity challenges and based on this diagnosis, to propose an actionable plan in accordance with international standards, the company's context and practical tool for this organizational change.
Hydrometeorological components affecting disaster risk in a high andean watershed
(Universidad Ean, 2024-12-08) Benitez Ramirez, Dora Marcela; Panimboza Deleg, Jonathan; Universidad Ean
Based on meteorological data from IDEAM and satellite imagery spanning the period 2005-2016, coupled with an in-depth analysis of 2011 data, and cross-referenced with risk management databases from the department of Boyacá, a statistical identification of disaster scenarios impacting the sustainable development of the upper Chicamocha river basin was conducted. The spatiotemporal study reveals a hydrologically dynamic basin characterized by atypical extreme precipitation records influenced by the oceanic components of ENOS (El Niño-La Niña phenomena). The temporal fluctuation trends in flood return conditions expose the vulnerability of communities. Therefore, the generation of timely social response strategies is crucial to mitigate the adverse impacts of these threats. Consequently, examining the anticipation capacities of institutions and citizens is paramount to fostering a resilient culture. Further studies are warranted, incorporating cognitive processes, risk perception assessments, and an investigation of how the temporal and spatial scales of climate change influence the daily lives of basins as units of analysis. This study contributes to a refined understanding of the atmospheric processes that trigger extreme flood events. The exploration of these threats and the development of institutional capacities pave the way for the formulation and implementation of enhanced risk reduction strategies, ultimately promoting the consolidation of the Sustainable Development Goals (SDGs) and environmental stewardship.
Financial sustainability in SMEs in the lodging sector: business models and transformations
(Universidad Ean, 2024-12-08) Puerta Guardo, Fabio Andrés; Cantillo Orozco, Ana Susana; Pérez Correa, Ivonne C.; Sanabria Ospino, Alfredo E.; Fajardo-Moreno, William S.; Universidad Ean
Sustainability and technological transformations play an important role in the global economy and in the growth of companies. Therefore, the objective was to analyze the effect of technological transformations on the financial sustainability of SMEs in the lodging sector, as well as the relationship between liquidity and indebtedness of these companies. To this end, [1] A systematic literature review and bibliometric analysis was carried out using VOSviewer and Biblioshiny. [2] A test of differences in means (T-student) was performed between the variables technological transformation (categorical) and financial sustainability (continuous), in order to verify the hypothesis: Ha: there are no statistically significant differences in financial sustainability between companies in the lodging sector in Bolivar that do or do not apply technological transformation processes. The sample corresponds to financial information as of 2022 of SMEs in the department of Bolívar (29) and the Bogotá D.C. region (74), taken from the Integrated Corporate Information System - SIIS portal of the Colombian Superintendency of Companies. This selection is based on the ranking of the Colombian Regional Tourism Competitiveness Index - ICTRC. [3] A correlation analysis was carried out to test hypothesis Hb: there is a positive effect between indebtedness and liquidity risk, with independent variable indebtedness level and dependent variable liquidity. For this purpose, Spearman's coefficient was calculated. The findings reflect that there is little research on financial sustainability and digital transformation processes in SMEs in Colombia, unlike in other parts of the world. Regarding the T-test, no statistically significant differences were found between financial sustainability and the application or not of technological transformation processes in the companies analyzed. This motivates research and business strengthening in this field of study, and the creation of synergies between the business and academic sectors.
Financial performance index for Santander manufacturing companies
(2024-12-08) Sanabria Ospino , Alfredo Enrique; Fajardo-Moreno , William Stive
During the last two years the representative indicators of financial and operational performance of the North American market of the manufacturing sector, the S&P Global and the ISM, have shown decreases in their measurement parameters. In this order of ideas and a more local context, in the last manufacturing survey conducted in Colombia, the real production and sales presented decreases of 6.8% and 3.5%, this downward trend of the national metrics was reflected in the Santander regions, represented in the metropolitan area of Bucaramanga and its capital city. The objective of this research is to design a financial composite indicator for the manufacturing sector of Santander using the principal components statistical method that allows weighting the main financial metrics (assets, equity, revenues, and profits) of 2392 companies in the sector under study, using the SPSS, R-studio, and R commander statistical packages. The findings showed that in their respective order, the metrics that contribute most to financial performance are equity, assets, profits, and sales. In addition, it allowed the classification of the companies in the sector according to the financial composite indicator. This will allow decision-makers to generate investment, financing, and market strategies to generate financial sustainability.
Factors influencing the adoption of 4.0 technologies in manufacturing SMEs in Duitama, Boyacá
(Universidad Ean, 2024-12) Bernal Diaz, Ingrid Vanessa; Jiménez Orozco, Hilda Lucia; Álvarez Araque, William Orlando; Universidad Ean
The manufacturing sector in the municipality of Duitama, Boyacá, faces a number of challenges arising from increasing globalization, which is driving companies towards the integration of Industry 4.0 tools. However, small and medium-sized enterprises (SMEs) are encountering obstacles when trying to adapt to this new technological era, which may be due to the fact that entrepreneurs do not fully understand the potential of this type of technology. In addition, there are several factors that affect the appropriation of these technologies, leading managers to adopt a wait-and-see attitude, without considering the risks associated with a late adoption process for their companies. In this sense, the objective of this study is to formulate strategic guidelines to guide managers of SMEs in the manufacturing sector in the successful adoption of Industry 4.0 technologies. The methodology integrated in the research process is qualitative in approach, with a descriptive scope and an action research design. Preliminary findings indicate that the scarcity of financial and technical resources stands as the main obstacle, exacerbated by the lack of knowledge about technological integration and resistance to change, therefore, it is expected that the guidelines derived from this study will address these limitations, thus facilitating the successful transition to Industry 4.0 in the local manufacturing sector.
Relationship between soft skills and organizational performance, a developing field: current state and relationship
(Universidad Ean, 2024-12-07) Andrés Muñoz, Fernando; Steve Pulido, Jason; Universidad Ean
Various interpersonal or soft skills are required by employers in a competitive and dynamic business environment. The purpose of this article is to identify the current state of research carried out on soft or interpersonal skills and their relationship with organizational performance, and based on these findings, propose an applicable structural model that allows identifying said relationship. The results of some research reveal that the development of soft skills impacts the job performance of employees; among the main skills found in the literature are communication, problem solving, and decision making. In carrying out this research, multiple investigations were compiled between the years 2013 and 2024, in English and Spanish, using sources such as Emerald, Sciencedirect, Ebscohost, Scopus. A structural equation model was used as a way to propose a relation between the aforementioned factors, and a frequency matrix to determine the soft skills found in various studies. Through this research, it was evidenced that soft skills contribute positively and significantly to job performance, and, therefore, are a factor of competitive advantage, and it was determined that it is a field of growth and research interest. Limitations may arise according to the particularities of the industrial sector and the economic context of the countries where the research was carried out. This research provides an understanding of the relationship between soft skills and organizational performance, the results of which can help both higher education institutions and companies to enhance the development of these skills among their collaborators. Little research has been carried out focused on soft skills and organizational performance, therefore, this study contributes significantly to concrete strategies for the development of some key soft skills.
Project management as an enabler of industry 4.0: insights from the literature
(Universidad Ean, 2024-12-07) Díaz Leal, Nelly Rosana; Universidad Ean
This review aims to deepen the concept of Industry 4.0, highlighting its characteristics, key technologies, adoption barriers and benefits in terms of flexibility, productivity and competitiveness. As we move towards Industry 4.0, it is essential to understand the internal and external factors that affect the adoption of project management practices that provide a clear path towards its implementation, facing the challenge of remaining competitive in a constantly evolving technological environment. [1] recognizes that there is no single strategy for adopting Industry 4.0 in SMEs, suggesting the need for approaches tailored to each company. The transition presents challenges related to scope, time and cost management, with effective management being crucial to facilitate organizational changes by controlling disruptions and adopting solutions for deviation control [2]; [3]. The literature review, complemented by a bibliometric analysis using the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) methodology, ensures a structured documentation of relevant f indings on project management and Industry 4.0. The results highlight the growing interest in the synergy between project management andIndustry 4.0, approached from multidisciplinary perspectives. This attention is reflected in a wide range of publications and studies focused on this area of knowledge. Topics such as the redefinition of the role of project leaders in the face of digital transformation, key factors for the success of Industry 4.0 projects and their economic, social and labor impact, as well as the interactions between the business fabric and Industry 4.0 are clarified, identifying barriers and challenges.
Methodological model to facilitate the decision-making process of companies in the construction supply and hardware industry in Colombia
(Universidad Ean, 2024-12-07) Rios Ávila , Dora Rocío; Galvis Restrepo, Eduard; Universidad Ean
The Business Intelligence model implementation provides a competitive advantage allowing a better analysis of both financial and operational situation of organizations. In the strategic processes of many small and medium-sized companies in the construction supply and hardware industry in Colombia, there is currently a need to establish a more effective and timely management of financial information, as well as the centralization of data. The case study is a company located in the city of Tunja, Colombia. The proposed methodology includes external and internal situational diagnosis. The importance of the management of financial indicators for decision makers, is highlighted. The proposed methodology includes stages ranging from the definition of the company's objectives to dashboards that incorporate key performance indicators in the financial area. The project management proposal involves management of a data warehouse, design of data model, data extraction, transformation and loading (ETL) processes and development of data analysis and visualization tools. This article proposes a methodological model to significantly improve the management and exploitation of financial data in companies of the construction and hardware sector in Colombia with a focus on more agile decision-making process.
Towards effective business sustainability: unveiling the role of entrepreneurial competencies in project management
(Universidad Ean, 2024-12-07) Pachón, Martha Lucia; Velosa García, José Divitt; Universidad Ean
Entrepreneurship has revolutionized business project management, introducing new strategies, tools, and needs that have transformed the way projects are carried out. One of the most significant aspects of this influence is the vision of sustainability, which has become a reference point and a management tool. Sustainability, derived from sustainable development, seeks to meet current needs without compromising the ability of future generations to do the same [1]. In response to the need to train competent professionals who support sustainable development in the business world, and to create frameworks for the development of competencies in educational institutions that provide the elements of sustainability (social, environmental, and economic) for countries like Colombia, this research focused on inquiring with a group of experts (university professors and entrepreneurs) about how entrepreneurial skills contribute to sustainability, their contributions, and the possible relationships as a system of entrepreneurial competencies. Preliminary results indicate that entrepreneurial competencies contribute significantly to the components of sustainability, but not in the same proportion and importance within the global sustainability model (social, environmental, and governance). It is expected that by understanding how these business competencies are identified, structured, and developed in universities, more coherent and contributory approaches to business sustainability can be modeled and managed.
Management, automation, and optimization of processes based on the Scopus Engineering trends 2018 to 2025
(Universidad Ean, 2024-12-07) Carvajal Rodríguez , Priscilla Viridiana; Universidad Ean
En la actualidad la gestión, la automatización y optimización de procesos o proyectos administrativos cobran gran relevancia debido a la demanda en la planeación estratégica y dirección de tecnología. Recordemos que información es equivalente a poseer poder. Por lo tanto, este artículo realiza un análisis bibliométrico sobre las tendencias relacionadas a estos temas descritos en el título. La principal base de datos usada en el análisis de información es la Plataforma Scopus. Por ejemplo, se pueden observar algunos de los autores más citados, universidades y países con mayor relevancia que tienen relación con estos temas entre otros datos como son las palabras usadas con mayor frecuencia por los autores.
Impacto de las competencias del siglo XXI en el desempeño del director de proyecto de acuerdo con el marco de competencias del PMI®.
(Universidad Ean, 2024-12-07) Castro, Wilson Javier; Diez-Silva, Henry Mauricio; Vivas, Jose Gustavo; Castro, Ivonne Edith; Gomez, Jony Zamora
El análisis del desempeño de los colaboradores ha sido un aspecto que se ha explorado desde la configuración de perfiles ocupacionales hasta la definición de herramientas de valoración que permitan establecer acciones de desarrollo, formación y promoción; la disciplina de la gerencia de proyectos no ha sido ajena a este desarrollo y se ha tomado como referente lo establecido en el marco de desarrollo de competencias divulgado por el Project Management Institute – PMI® que como pilar el triángulo del talento sobre el cual se establece el conjunto de competencias que deberían potencializarse en el director de proyectos; sin embargo, en el contexto actual de la transformación digital, las competencias digitales deben adaptarse a los avances tecnológicos y liderar equipos en entornos tanto virtuales como colaborativos. Esta investigación muestra un análisis descriptivo y correlacional entre el grado de desarrollo conforme al marco de competencias establecido por el PMI®, la definición de las competencias digitales propuesto por la Unesco y el BID y su nivel de impacto en el desarrollo profesional frente a las competencias del sentir y construcción del individuo; para ello se recopilo información de 250 directores de proyectos en Colombia en distintas disciplinas, para finalmente muestra un informe sobre la validación y correlación de factores para determinar su influencia en el desempeño del proyecto así como establecer un conjunto de recomendaciones acerca de la importancia de los aspectos de formación y desarrollo en el perfil de un director de proyectos preparado para asumir los desafíos del siglo XXI.
Management tool for sustainable decision-making at the board level – oil & gas transport chain
(Universidad Ean, 2024-12-07) Rodríguez-Peña, Antonio; Universidad Ean
The relationship between business management and environmental, social, and economic challenges is historically significant, highlighting the need for robust decision-making tools for sustainability, especially for boards of directors when evaluating projects. In the transportation infrastructure of the oil sector, disasters like the Exxon Valdez spill, the Kuwait oil fires, the Gulf of Mexico spill, and the recent oil spill near Lima demonstrate the consequences of poorly informed decisions. This study aims to develop a managerial tool that provides stronger support for boards of directors in the oil sector to make decisions about the sustainability impacts of their projects, aligning them with the Sustainable Development Goals. Following a thorough literature review, the proposed tool was structured. This managerial tool is based on a four-stage process: analysis of the impacts on the value chain of storage, transportation, and reception of oil and gas; measurement of the project's effects on sustainability; definition of success indicators; and development of a specific sustainability management plan. The research provides practical, scalable, and adaptable solutions to the changing needs of companies, delving into the relationship between organizations and environmental, social, and economic challenges, and emphasizing the importance of structured and scalable processes to address these challenges.
Percepción de la felicidad en el rol del director y desempeño en la gerencia de proyectos.
(Universidad Ean, 2024-12-07) Castro Torres, Wilson Javier; Vivas Martín, Jose Gustavo; Diez Silva, Henry Mauricio; Montes Guerra, Maricela Isabel; Universidad Ean
La teoría de la felicidad, el bienestar y la vida plena, ha permitido establecer a lo largo de varios años, la multiplicidad de factores que pueden determinar la percepción subjetiva de un individuo frente a la satisfacción con su vida misma, lo cual puede influenciar estados de bienestar emocional y mental, que a su vez pueden impactar su desempeño en procesos de Gerencia de Proyectos. A su vez, uno de los campos de estudio importantes en el área de la Gerencia de Proyectos está relacionado con los determinantes que permiten mejorar el desempeño de los equipos que hacen parte de dichos procesos, y así mismo con el impacto que tienen en el desempeño de los proyectos. El objetivo de la presente investigación preliminar es analizar la percepción que tienen los directores de proyectos sobre la importancia de la felicidad y el bienestar, y los posibles efectos que pueden tener en los resultados y desempeño de los procesos de la ejecución de proyectos. Para el desarrollo de la investigación se elaboró un instrumento con un grupo de variables experimentales que pueden ser utilizadas como determinantes de la teoría de la felicidad y el bienestar en las personas, recopilando información en 220 directores con proyectos activos en Colombia. Posteriormente se establece una ruta metodológica de trabajo, que además de sensibilizar sobre los estilos de liderazgo con enfoque de bienestar y la felicidad, permita mejorar los resultados de los Proyectos.
Exploring interconnections and social media dynamics within PMI Latin America chapters
(2024-12-03) Fiallos, Ángel; Antón, Erika
This paper investigates the PMI LATAM Chapters' use of social media to foster project management practices. Employing Social Listening and Social Media Mining, we extracted insights from web conversations, enabling strategic planning and community engagement. Advanced platforms captured data referenced in user interactions, underpinning our exploratory analysis. Social Network Analysis revealed a strong internal community structure with pivotal nodes leading discussions on PMI-related themes. The study highlights the dynamism of PMI LATAM Chapters in adapting global standards to local realities and underscores their role in professional development and networking. The findings suggest that effective social media use can enhance the PMI's mission across Latin America, with implications for member engagement and operational strategy optimization

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